Emergency Management Division

EM Logo
*Call 911 for any emergency situation.

Mission Statement

Emergency Management is a discipline that involves preparing for a disaster before it occurs. The mission of the City of Temecula’s Emergency Management Division is to implement, monitor, and coordinate the Standardized Emergency Management System (SEMS) and the City’s Emergency Operations Center (EOC) in support of Public Safety and emergency readiness responsibilities. The City of Temecula prioritizes the safety of its residents and strives for a safe and prepared community. Because our resident’s safety is a priority, every city employee is an emergency service worker.


The Emergency Management Division coordinates with various public and private entities to ensure proper accommodations are available in the event of an emergency. Some entities include:
  • Cal EOS 
  • Cal Fire 
  • County of Riverside EMD 
  • Red Cross
  • Temecula Citizen’s Corp 
  • Temecula Police Department 

Emergency Operations Center (EOC)

The EOC is the physical location where city staff come together during an emergency to coordinate response, recovery actions and resources. The EOC is located in the City of Temecula Civic Center. The EOC is not an incident command post; rather, it is an operations center where coordination and management decisions are facilitated. In addition, the EOC Trailer is designed to deliver the functions of the City's EOC from an alternate location when the physical EOC is unavailable.

How Emergencies Are Handled

Emergencies in Temecula are handled based upon the type of incident. As a general rule, if you are confronted by an emergency situation, start by calling 911. Find out more about the different agencies on our Law Enforcement Agencies page.


  • Emergency Operations Plan (EOP) 
The EOP outlines the City of Temecula’s planned deployment, mobilization, and tactual operations in response to extraordinary emergency situations associated with natural disasters, technological incidents, and national security emergencies in or affecting the City of Temecula.

  • Local Hazard Mitigation Plan (LHMP) 

The purpose of the LHMP is to identify local hazards, review and assess past disaster occurrences, estimate the probability of future occurrences, and set goals to mitigate potential risks (to reduce or eliminate long-term risk) to people and property from natural and man-made hazards.

Evacuation Locations

Should the City of Temecula officially declare a state of emergency due to a natural disaster or an unforeseeable circumstance, the following locations have been designated for evacuation:
  • Primary Location:
    Temecula Valley High School
    31350 Rancho Vista Road
  • Secondary Locations:
    Temecula Middle School
    42075 Meadows Parkway
  • Mary Phillips Senior Center
    41845 6th Street

Warm Center Location

List County of Riverside Community Action Partnership is coordinating Warm Centers to serve as drop-in sites for vulnerable individuals, seniors, the disabled, and others in need of temporary relief from the cold.


  • Public Information Line: For current information on local emergencies call our Emergency Public Information line at 951-506-5111. For a full list of emergency numbers, check out our Important Numbers page.
  • Using a Cell Phone: When you call 911 from a cell phone in Riverside County, a Riverside County Sheriff’s dispatcher will answer and route the call to the proper authority. To directly reach the City of Temecula Emergency dispatch, call 951-776-1078 instead of 911 (from your cell phone only). Please save this number in your cell phone.
  • Using a Landline: If you call 911 from your home, business, or public phone, the law enforcement agency that has jurisdiction will respond to the call. In most cases, that will be the Temecula Police Department, which contracts with the Riverside Sheriff's Department. 

More Important Numbers

Agency Address Phone
American Medical Response (AMR)
Ambulance (Non-Emergency)
California Highway Patrol (CHP)
Temecula Station (685)
Rainbow Inspection Facility (686)

27685 Commerce Center Drive
47950 Northbound Highway 15

Fire Department
See Staff Directory for More Information
Click to edit
Police Department
Old Town Storefront
Promenade Mall Storefront

28690 Mercedes Street
40820 Winchester Road, Suite 2020

Riverside County Sheriff's Department
Southwest Station (Non-Emergency)
30755-A Auld Road, Murrieta
U.S. Customs and Border Protection
Temecula Station
43136 Rancho Way


Hospital Name
Address Phone
Temecula Valley Hospital
31700 Temecula Parkway
Inland Valley Medical Center
36485 Inland Valley Drive, Wildomar
Rancho Springs Medical Center
25500 Medical Center Drive, Murrieta