Individuals and Families

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Protecting Finances - The Consumer Financial Protection Bureau (CFPB) provides consumers with resources to protect and manage finances during this difficult time: mortgage/housing assistance, rent relief, managing finances, student loans, and avoiding scams.

Golden State Stimulus –Provides one-time payment to qualifying California CalEITC recipients or ITIN filers, per tax return, issued after eligible 2020 tax returns are processed. Visit GSS for more information.

Benefits for Workers - The California Labor Workforce Development Agency has a resource for understanding many pandemic-related employee benefits: disability insurance, paid family leave, unemployment insurance, pandemic unemployment assistance, California paid sick leave, California COVID-19 supplemental paid sick leave, FFCRA emergency paid sick leave, FFCRA emergency paid family & medical leave, and workers compensation.

Energy- and Water-efficient Upgrades - SoCalGas and Rancho Water has no-cost energy- and water-saving upgrades for qualifying eligible residents impacted by COVID-19 (low-flow showerheads, low-flow kitchen and bath faucet aerators, thermostatic shower valves, thermostatic tub spouts).

Rental Assistance - United Lift has a program to help keep Riverside County families housed. More information on eligibility guidelines and the application portal can be found at, and answers to FAQs here.

Rent and Utilities - Emergency Rental Assistance program makes funding available to assist households impacted by the pandemic that are unable to pay rent or utilities.

Landlords and Renters - CA COVID-19 Rent Relief will help income-eligible households pay rent and utilities, both for past due and future payments.

Household Bills - The Community Action Partnership (CAP) CARES Program is a CSBD funded program to assist Riverside County families with emergency assistance to help cover unmet household bills such as water, sewage, garbage, utility assistance, technology and special needs. For more information and eligibility requirements please visit or call (951) 955-4900.

Tenant and Landlord Resources - The California Department of Real Estate (DRE) has resources for tenants, landlords, homeowners, and community partners, including: California COVID-19 Rent Relief Guidance for Tenants and Landlords, and New State Eviction Protections Training for Community Partners. 

Mortgage Relief - Homeowners with federally or Government Sponsored Enterprise (GSE) backed mortgages may visit this CFPB website for mortgage relief options and protections.

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American Rescue Plan (ARP) Act of 2021

Eligibility: Single Family Housing Direct Loan Borrowers and Home Repair Loan Borrowers

Important Dates: May 17, 2021, through September 30, 2023

Description: The American Rescue Plan (ARP) Act of 2021 provides additional funds for USDA Rural Development’s Single Family Housing Direct Loan program. The ARP’s primary focus is to help existing Single Family Housing Direct borrowers who have been approved for COVID-19-related payment moratoriums (a period during which their monthly loan repayments were stopped) refinance their mortgages. The goal is to help ensure USDA borrowers’ payments stay affordable once the moratorium period ends. More information is available on the ARP fact sheet

Training and Support Services

Eligibility: Various (Dislocated workers, seniors, farm workers, veterans, disabled, youth, etc.)

Important Dates: Ongoing

Description: The CARES Act includes funding for training and support services through its programs administered by the Department of Labor (DOL). These programs benefit a wide of range of individuals, including but not limited to, dislocated workers, seniors, farm workers, veterans, disabled, youth, etc. The programs improve the employment prospects of these individuals and are designed to increase workers’ employability and earnings. The programs are delivered through the states and tailored to local economies. Additional information about these programs can be found online at

CalFresh: Supplemental Nutrition Assistance Program (SNAP)

Eligibility: Varies, generally households with limited resources that meet federal low-income requirements

Important Dates: Ongoing

Description: The Supplemental Nutrition Assistance Program (SNAP) provides nutrition benefits to supplement the food budget of needy families so they can purchase healthy food and move towards self-sufficiency. The program is offered through the U.S. Department of Agriculture and administered through each state. Additional funding for this program was provided through the CARES Act. In California the program is referred to as CalFresh, and has a Benefits Helpline at 1-877-847-3663. Additional information about the program, eligibility and an application can be found online at

Housing Choice Voucher Program

Eligibility: Varies, generally low-income, senior citizens, and disabled households that meet federal requirements

Important Dates: Ongoing

Description: The Housing Choice Voucher Program (Section 8) program is administered through the Department of Housing and Urban Development (HUD). Additional funding for the program was provided through the CARES Act. The program provides housing assistance low-income families, the elderly, and the disabled so that they can access housing in the private market. Since housing assistance is provided on behalf of the family or individual, participants are able to find their own housing, including single-family homes, townhouses and apartments that meet program requirements and are not limited to subsidized housing projects. The program is administered through local public housing agencies (PHAs). Additional information about the program, eligibility, and contact information for applications can be found online at

Retirement Account Withdrawals

Eligibility: Individuals with eligible retirement accounts (Includes individual retirement accounts and annuities (IRAs), qualified pension, profit-sharing, or stock bonus plans (including 401(k) plans), qualified 403(a) annuity plans, 403(b) annuity contracts and custodial accounts, and governmental section 457 deferred compensation plans)

Important Dates: Ongoing

Description: The CARES Act includes a provision that waives early withdrawal penalty for distributions up to $100,000 from qualified retirement accounts for coronavirus-related purposes made on or after January 1, 2020. Individuals will still have to pay federal income taxes on withdrawals through specified payment options. Participants (spouse or dependent) must either be diagnosed with COVID-19 or experiencing adverse financial consequences as a result of events COVID-19 related events as determined by the guidance issued by the Secretary of the Treasury. Additional informational about this program, including Treasury guidance and contact information, can be found online at

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Unemployment Insurance (UI)

Eligibility: Individuals who have lost their job and have enough wages to file a claim

Important Dates: Ongoing

Description: The Unemployment Insurance Program (UI) is designed to provide immediate economic relief to individuals who have lost their jobs and have earned enough wages in the base period identified by the Employment Development Department (EDD) to file a claim. Claimants must meet other eligibility requirements and provide documentation on a weekly basis. Weekly benefit amounts range from $40-$450. Additional information about requirements and how to apply for unemployment insurance can be found online at

Pandemic Unemployment Assistance (PUA) 

Eligibility: Individuals that don’t qualify for regular Unemployment Insurance benefits and meet one COVID-19 related health or work condition (specified on the website)

Important Dates:  The first 13 weeks are available from March 29, 2020 to September 4, 2021. In UI Online, the claim type will display as PEUC. After collecting the first 13 weeks, an additional 11 weeks are available beginning on or after December 27, 2020 to September 4, 2021. The claim type will display as Extension Tier 2 in UI Online. After collecting the first 24 weeks, an additional 29 weeks are available beginning on or after March 14, 2021 to September 4, 2021. The claim type will display as Extension Tier 2 (Augmentation) in UI Online.

Description: The Pandemic Unemployment Assistance (PUA) is part of the federal assistance that helps unemployed Californians who are not usually eligible for regular Unemployment Insurance (UI) benefits (business owners, self-employed workers, independent contractors, and those with a limited work history, others) who are out of business or have significantly reduced their services as a direct result of the pandemic. This legislation: (1) continues the federal increase for all unemployment benefits, which adds $300 to each week of benefits through September 4, 2021; (2) extends Pandemic Unemployment Assistance (PUA) and Pandemic Emergency Unemployment Compensation (PEUC) up to 29 weeks through September 4, 2021; (3) continues the federally funded FED-ED through September 11, 2021, providing up to 20 weeks of benefits; (4) adds an additional $100 per week for people who qualify for regular unemployment benefits and earned self-employment income. Answers to top questions are found online at Additional information about requirements and how to apply for pandemic unemployment assistance can be found online at

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Tax Relief and Economic Impact Payments

Eligibility: Individuals with adjusted gross income up to $75,000/$150,000 for joint filers (phase out for higher income levels apply) and senior citizens, social security recipients, railroad retirees 

Important Dates: Ongoing - The Internal Revenue Service (IRS) and the Treasury Department have started delivering a second round of Economic Impact Payments as part of the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 to Americans who received the first round. No action is required by eligible individuals to receive this second payment. Latest updates on the coronavirus tax relief is online at

Description: The Internal Revenue Service (IRS) has help for individuals and families, taxpayers, businesses, tax-exempt organizations and others affected by coronavirus (COVID-19) including: economic impact payments, tax relief, and health plans and retirement plans. The Economic Impact Payments are designed to provide financial relief to taxpayers with certain income levels. Senior citizens, social security recipients and railroad retirees, who are not required to file taxes may also be eligible. Eligible taxpayers who filed tax returns in 2018 or 2019 will automatically receive the payment through direct deposit or mail. Other IRS forms will be used for those not required to file taxes including senior citizens. Additional information about the round one payments can be found online at

Free Virtual Tax Services

Eligibility: Taxpayers who file 1040, 1040A, & 1040EZ, low to moderate income families, persons with disabilities, senior citizens, and limited English speaking taxpayers

Important Dates: Ongoing

Description: Back taxes need to be filed? The Community Action Partnership (CAP) of Riverside County is offering free virtual tax preparation for years 2001-2020. This tax assistance is possible thanks to CAP’s Volunteer Income Tax Assistance program (VITA) -- a free tax preparation program that helps low to moderate income filers. No appointment is required and tax returns are completed within 24 hours upon receipt of all documents. Additional information is available online at


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